Full copyright to any chosen design concept out of designs presented to you is yours once payment has been received in full, however Truly Ace retains the right to display the item/s in any online or offline portfolios, and for the purpose of marketing or advertising our services on or offline.
Payment is required for the provision of design concepts: You are required to pay for our time, and quoted prices are based on design concepts provided. You are required to pay for design time.
You have a right to cancel your order. In the event of cancellation you will be invoiced for the cost of the work carried out so far based on our hourly rate. If no work was completed, you will not be charged.
Truly Ace uses high quality firewall and virus checking software to reduce the threat of hackers and virus infection, however it is strongly recommend that you install your own security.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
The type of information we will collect about you includes: your name, address, phone number/s, and e-mail address.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct them promptly.
The personal information, which we hold, will be held securely in accordance with our internal security policy and the law.
If you have any questions/comments about privacy, you should contact us.